Module 1
Purpose and audience
Decision, reader, evidence, constraints, tone, and channel.
Universal · Original 101PD learning guide
Business Communication: Clear Writing, Presentations, and Productive Meetings
A decision-centered communication course for emails, memos, presentations, meetings, difficult messages, and follow-up records.
Workplace communication succeeds when the reader understands the decision, evidence, owner, and next step. Polished prose cannot rescue an unclear purpose or missing responsibility.
Skills you will practice
- Audience analysis
- Plain-language writing
- Message structure
- Presentation planning
- Meeting facilitation
- Decision documentation
Prerequisites
- No formal writing or presentation training is required.
Designed for
Administrative professionals · Team leads · Client-facing staff · Small-business owners
What a learner should be able to do
- Outcome 1
Choose the right channel, structure, tone, and level of detail for a workplace message.
- Outcome 2
Write concise emails and memos that make decisions and next steps unmistakable.
- Outcome 3
Design presentations around audience questions rather than slide decoration.
- Outcome 4
Run meetings that produce decisions, owners, deadlines, and a usable record.
Original curriculum architecture
Each course is organized around these modules, original explanations, realistic cases, practice questions, and documented source review.
Module 2
Clear workplace writing
Subject lines, openings, structure, requests, difficult news, and revision.
Module 3
Presentations that move work
Storyline, evidence, visual hierarchy, delivery, and questions.
Module 4
Meetings with outcomes
Agenda, facilitation, participation, decisions, minutes, and follow-up.
Applied portfolio exercise
Communication decision packet
Turn one fictional business issue into an executive email, a five-slide briefing, and a meeting record.
- Executive email
- Briefing outline
- Meeting agenda
- Decision and action log
Sources and boundaries
Sources establish current requirements and standards. They do not supply 101PD’s lesson text, scenarios, assessments, or project work.
Source set reviewed August 21, 2026.
- Federal plain language guidelines
Public guidance for organizing and writing information people can use.
- 101PD original-work standard
101PD develops its own explanations, examples, assessments, and applied projects.