Module 1
Purpose and audience
Decision, reader, evidence, constraints, tone, and channel.
Universal · Original 101PD learning guide
Business Communication: Clear Writing, Presentations, and Productive Meetings
A decision-centered communication course for emails, memos, presentations, meetings, difficult messages, and follow-up records.
Workplace communication succeeds when the reader understands the decision, evidence, owner, and next step. Polished prose cannot rescue an unclear purpose or missing responsibility.
Skills you will practice
- Audience analysis
- Plain-language writing
- Message structure
- Presentation planning
- Meeting facilitation
- Decision documentation
Prerequisites
- No formal writing or presentation training is required.
Designed for
Administrative professionals · Team leads · Client-facing staff · Small-business owners
What a learner should be able to do
- Outcome 1
Choose the right channel, structure, tone, and level of detail for a workplace message.
- Outcome 2
Write concise emails and memos that make decisions and next steps unmistakable.
- Outcome 3
Design presentations around audience questions rather than slide decoration.
- Outcome 4
Run meetings that produce decisions, owners, deadlines, and a usable record.
Original curriculum architecture
The final course will expand these modules with original explanations, realistic cases, practice questions, and source review.
Module 2
Clear workplace writing
Subject lines, openings, structure, requests, difficult news, and revision.
Module 3
Presentations that move work
Storyline, evidence, visual hierarchy, delivery, and questions.
Module 4
Meetings with outcomes
Agenda, facilitation, participation, decisions, minutes, and follow-up.
Applied portfolio exercise
Communication decision packet
Turn one fictional business issue into an executive email, a five-slide briefing, and a meeting record.
- Executive email
- Briefing outline
- Meeting agenda
- Decision and action log
Sources and boundaries
Sources establish current requirements and standards. They do not supply 101PD’s lesson text, scenarios, assessments, or project work.
- Federal plain language guidelines
Public guidance for organizing and writing information people can use.
- 101PD original-work standard
101PD develops its own explanations, examples, assessments, and applied projects.