Contact 101PD

A person reads every message. We aim to respond within 1–2 business days.

Before you write — fastest answers

• Refunds: the Refund Policy explains exactly what qualifies (full refund within 2 days of purchase before a final is passed or a certificate issues); include your order date and product name and most refund requests resolve in one reply.
• Course content corrections: tell us the course, the section (§ number if you have it), and what you believe is wrong. Verified corrections are fixed and noted in the course change log.
• Certificate or reporting problems: include the name and license number on your account so we can check the record regulators see.
• Privacy requests (access, correction, deletion): say "Privacy request" in the subject; the Privacy Policy describes the process and your California rights.

Other channels

Email: support@101pd.com · 101PD, Los Angeles, California.

Accessibility

If any part of this site or its materials is difficult for you to use with assistive technology, please tell us through the form and select "Accessibility" — fixing it becomes our next task, not a backlog item.